Backoffice Services

  • Call Centre Services
  • Loan Monitoring
  • Multi Language Support

Complete Lifecycle Management

  • Payment Processing
  • Account Resolution
  • Social Marketing
  • NPL Resolution

Technology Integration

  • KPIs Forecastings
  • Risk Segmentation
  • Trend Analysis
  • Revenue Management

Regulation and Compliance

  • Full compliance with regulatory requirements for communication with borrowers
  • Ensure compliance with policies of treating customers fairly and using fair lending practices
  • NPL resolution as per the regulatory requirements and proactive monitoring of loan book
Cepheus Advantage
Language Support
Soon to add multiple language support for servicing.
Regulatory Knowledge
Have good understanding of regulatory issues surrounding treating customers fairly, usurious and unfair lending practices.
SEO Experience
Experienced SEO team to increase website traffic and drive the customer acquisition costs lower.
Social Marketing
Sophisticated social marketing team for Facebook, Instagram and others.